James M. Lindstrom was appointed to serve as our Chief Executive Officer effective August 6, 2015, having previously served as our Chief Financial Officer since January 2015. Mr. Lindstrom joined Providence in January 2015 from Integrated Electrical Services, Inc. (IES), a publically traded industrial holding company, where he was Chairman, President and Chief Executive Officer. He joined IES as a director in 2010 and was named Chief Executive Officer in 2011. As CEO, he led the financial turnaround and strategic transformation of IES from an electrical contractor into a profitable industrial holding company. Prior to joining IES, he spent five years as an employee of Tontine Associates, an affiliate of a private investment fund. Previous operating experience includes his role as Chief Financial Officer of Centrue Financial from 2003 to 2006, where he led a strategic transformation and multiple acquisitions, and as an executive at ChiRex, Inc., a pharmaceutical services company. James has a BA in Economics from Colby College and an MBA from the Tuck School of Business at Dartmouth College.
Justina joins us from Banner Healthcare where she spent almost 15 years. Justina has provided senior-level, human resources leadership in a variety of complex and challenging environments. Most recently, Justina was the Chief Human Resource Officer and senior executive accountable for strategic, fiscal and operational excellence of human resources and staffing services throughout Banner Health’s service area across seven states. Prior to that, Justina was accountable for all of the human resources functions and business operations such as medical imaging, culinary services, security, service excellence, volunteer services and children’s learning center at two of Banner Health’s hospitals.
Justina holds a B.B.A. in business management from the University of Phoenix and her MBA from Grand Canyon University. Justina is certified as a Senior Professional in Human Resources (SPHR) and Just Culture Champion by Outcome Engineering, LLC. Justina's work has been featured in the healthcare segment of The Advisory Board, in Washington, D.C., for the creation, implementation and results-oriented approach of the HR Business Partner model. Justina was recently nominated by Banner to the Modern Healthcare Top 25 Minority Executives in Healthcare. She is a member of the American College of Healthcare Executives, Society of Human Resource Management and American Society for Healthcare Human Resources Association.
Herman M. Schwarz was appointed to serve as Chief Executive Officer of our non-emergency transportation management services business (comprising Charter LCI Corporation, including its subsidiaries (collectively “LogistiCare”)) on May 20, 2009. Mr. Schwarz has over 20 years of experience and proven skills in strategy development, operations management, financial management, mergers and acquisitions activity, and sales and marketing leadership. From January 2007 to May 2009, Mr. Schwarz has served as Chief Operating Officer of LogistiCare responsible for its day-to-day operations including call center operations, client relationships, subcontractor management, service delivery and quality assurance. Prior to joining LogistiCare in 2007, Mr. Schwarz was the founder and partner of C3 Marketplace LLC, a buying service venture that delivers cost effective sourcing from Asia to small and medium sized retailers and manufacturers from August 2005 to December 2006. Other previous executive positions included President and Chief Executive Officer of Aegis Communications Group Inc., or Aegis, a publicly-traded provider of outsourced call center services, president of Elrick & Lavidge, the marketing research division of Aegis, as well as various senior roles with Selig Industries and National Linen Service, divisions of National Service Industries, from 1992 to 2005. Mr. Schwarz received a master’s degree in business administration from the Wharton School of Business at the University of Pennsylvania and a bachelor’s degree in commerce from the University of Virginia.
Mr. Walt Cooper provides the strategic vision, leadership and organizational guidance that drives the company’s growth and service expansion.
Mr. Cooper joined Matrix in 2013, as senior vice president of strategy and corporate development officer, expanding Matrix business into new solutions and markets. In June 2014, he was named as chief operating officer, and promoted to chief executive officer in October 2014. Building on the company’s leading in-home services platform, Matrix now provides a series of in-home care and ongoing support services that impact and improve the care of more than 2,000 health plan members every day.
Prior to joining Matrix, Mr. Cooper served as a top executive at WellCare Health Plans, a $9.5 billion multi-state leader in Medicare and Medicaid programs. While at WellCare, Mr. Cooper served as the Chief Administrative Officer and was responsible for the $1.5 billion Medicare Part D and specialty pharmacy business. He also led all transactional processing including healthcare delivery, operations, IT, PMO, quality and analytics.
Prior to WellCare, Mr. Cooper served in a number of senior leadership positions at UnitedHealth Group. While at United, he was responsible for developing business strategy and leading marketing and product development for the specialized care services business segment, which is now known as OptumHealth. He also led all back-office operations that supported United’s retiree solutions business as the leading provider of specialized health products for the senior market segments.
Previously, Mr. Cooper worked for Jostens Corporation and Bausch & Lomb, where he held positions of increasing responsibility that included international assignments focused on business development, manufacturing, and sales and marketing, in Canada and Mexico.
Mr. Cooper earned both his MBA and Bachelor of Mechanical Engineering degrees from Gannon University in Erie, Pennsylvania.
Jack was appointed Chief Executive Officer of Ingeus in November 2015, and is responsible for Ingeus's work across 12 countries.
With extensive experience in the delivery of large-scale programmes, Jack has held a number of senior operational posts across the private and not-for-profit sectors. Prior to joining Ingeus, Jack worked for National Express Transport Group and for the Notting Hill Housing Group. Jack joined Ingeus in 2004 and was UK Chief Operating Officer and then UK Chief Executive Officer between 2012 and 2015. Jack is a board member of the Employment Related Services Association (ERSA) and is a director of the Association of Employment and Learning Providers (AELP).